Answers to Your Custom Jewelry Questions and Concerns

Yes. Lab-grown diamonds have the same chemical, physical, and optical properties as mined diamonds too because they are crystallized carbon. The only difference is their origin; formed in controlled laboratories, they are ethically sourced, conflict-free, and typically cost 30–40% less.

Absolutely. Our in-house goldsmiths solder broken links, replace clasps, and match metals so the repair is virtually invisible. Most chain repairs are completed within five business days, and we provide a detailed estimate before any work begins for your approval.

From concept to finished piece, most custom projects take four to six weeks. We begin with a design consultation, create 3D renderings, adjust details as needed, then cast, set stones, and proudly polish your jewelry in our St. Louis shop.

Yes, we provide professional written appraisals for insurance or estate purposes. Our GIA-trained gemologist evaluates your piece, photographs it, and documents metal purity, diamond quality, and current replacement value. Appraisals are completed within one week and stored digitally for easy updates.

Lab-grown diamonds require significantly less land disturbance and water than traditional mining, and they generate fewer carbon emissions. Our suppliers use renewable energy when possible and follow strict environmental standards, making lab diamonds a responsible, eco-conscious choice for modern couples.

At home, soak your piece in warm water mixed with mild dish soap for ten minutes, then gently brush with a soft toothbrush and rinse. For deep cleaning, we offer complimentary ultrasonic and steam services while you wait in-store today.

Our lifetime trade-in program lets you apply 100 percent of your original diamond purchase toward a larger or higher-quality stone. Bring your grading report and receipt; we will verify the diamond and credit its full value toward your new selection.

We stand behind every piece with a lifetime craftsmanship warranty covering defects in material or workmanship. Complimentary inspections and cleanings every six months help maintain this coverage, and we will repair or replace qualifying items at no charge to you.

Yes. We partner with trusted financing providers to offer flexible payment plans, including zero-interest options for qualified buyers. Complete a quick application in store or online, and receive an instant decision so you can propose without delaying your dream ring.

We welcome walk-ins Monday through Saturday from 10 a.m. to 6 p.m. However, scheduling a design appointment guarantees one-on-one time with our jewelers and ensures we have gemstones, sketches, and pricing materials prepared for your visit well in advance too.